Policies
Impressions Flooring Collection Privacy Policy
Impressions Flooring Collection is committed to respecting the privacy of all our visitors to our Web Site. We believe it is important for you to know how we treat the information we receive about you on the Internet. Although we track the total number of visitors to each of our sites in an aggregate form to allow us to update and improve our sites, personally identifiable information is not extracted in this process.
Cookies and Personally Identifiable Information
Impressions Flooring Collection does make use of a technology called cookies in order to personalize the site to your specific needs. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. Impressions Flooring Collection works with AdRoll retargeting, who uses technology including web beacons and cookies to collect data about our website usage and to improve the effectiveness of our marketing. Data recorded through the use of this technology is aggregated and shared with us.
No personally identifiable information about you is collected or shared by AdRoll with Impressions Flooring Collections. You can opt-out of AdRoll and their partners by visiting http://www.adroll.com/about/privacy.
The only personally identifying information Impressions Flooring Collection collects and stores is the information that you choose to provide to us via the “contact us” form. This information is used by Impressions Hardwood Collection to conduct business with you and is not shared with other organizations for commercial purposes.
Impressions Flooring Collection will respond to visitors who send us e-mail to particular addresses, for example, regarding advertising, partnering, or employment opportunities. Impressions Flooring Collection will use the information submitted in those e-mails only to respond to the purpose specified by the sender.
Sharing Your Information
Impressions Flooring Collection does not sell or release the information gathered on our site to any third parties. All information gathered here will be used only by Impressions Flooring Collection for internal marketing analysis, to improve our products, services and web sites, or to respond to a specific customer request.
Special Policy Regarding Information from Children Under Thirteen
This Web site is not targeted to children under the age of 13, and we do not knowingly request personally identifiable information from any child under the age of 13 without parental consent. When we do receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.
Security
The safety of your information is important to us. We use reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of, the personal information you provide through the website.
Notification of Changes
We reserve the right to change this policy at any time. If we make any significant changes affecting your privacy, we will post a prominent notice on this website. If you have any questions about our privacy policy, please feel free to contact us through our website or write to us at: Attn: Privacy Policy, 2801 Hermitage Road, Richmond, Virginia 23220.
Impressions Flooring Collection Internet Sales Policy
Impressions Flooring Collection is sold exclusively through displaying dealers. Our Dealer Locator will direct you to an authorized local displaying dealer. The internet can be a beneficial tool for learning about products, but when you are choosing flooring, we believe that nothing can compare to visually seeing the product, touching it, and getting to engage with a dealer whose expertise is flooring.
Impressions Flooring Collection does not sell directly to anyone whose primary sales outlet is the internet. Impressions Flooring products purchased over the internet will not be warranted. We will not honor any claim, nor accept any returns for material purchased over the internet.
We highly recommend that you purchase Impressions Flooring products from authorized displaying dealers as a complete package of flooring and installation. Your choice of hardwood flooring is an investment that will add value to your home, but only if it is properly selected, installed, and maintained properly. Hiring your own installer or installing it yourself has its risks. A floor purchased from an authorized displaying dealer and installed by a homeowner is still eligible for full warranty protection. However, the DIY installation will be held to the same standards of installation expected from a professional flooring installer.
Since our authorized displaying dealers are independent businesses, it is vitally important that you vet them to be sure they can meet your expectations. In the unlikely event that you experience a manufacturer related issue with your flooring purchase, your authorized displaying dealer has the support of our local distributor.
